Vertical of CarDekho Group

Join as a Customer Service Associate at IGT Solutions.

Upskill yourself with the Crack-ED training course in a week, get certification and join as a Customer Service at IGT Solutions.

Bengaluru

Working Location

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies.

What exactly will you do as a Customer Service Associate at IGT Solutions?

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Adheres to all company and specific Contact Center policies and procedures

Completes any work as assigned by Management

What are the required key skills?​

Bachelor's Degree or Undergraduate

6 months BPO or Travel experience

Excellent Written and spoken communication

Excellent business technical writing

Computer Skills ability/experience

Negotiation & Relationship building skills

Good communication

Resilience to work in a fast-paced environment

Open to work in a Voice and Chat environment

The Crack-ED ADVANTAGE

Industry Certification

Day-1 Employment

Communication Mastery

Problem Solving

Critical Thinking

Sales & Upselling

What is the joining process?​

Enroll to our course

Give a Prescreening Interview

Start your Training

Give certification exam

Start with your full time job you actually got hired for

Upgrade Your Skills.
Enroll Now

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