Placement Fab Hotels E-mail Support Team - Crack-ED

Vertical of CarDekho Group

Join as a E-Mail Support team at Fab Hotels.

Upskill yourself with the Crack-ED training course in a week, get certification and work in the E-Mail Support team at Fab Hotels.

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We are a new age budget hotels brand, now with 600+ hotels in 50+ Indian cities. We faced a huge problem finding a reliable, trustworthy and value for money accommodation wherever we travelled, and unwillingly, ended up spending on top-end hotels instead. We decided to launch our own brand of budget hotels! Say hello to FabHotels! With technology at the center of consumer experience and backend operations, we are building a budget hospitality brand missing for so long in India.

What exactly will you do as a E-Mail Support team at Fab Hotels?

Responsible for providing efficient and professional support to customers

Effectively close all tickets within the TAT.

Serves as a primary point of contact for customers.

Respond to customer complaints and escalations effectively.

Investigate escalated issues thoroughly, collaborating with relevant internal teams to gather information and resolve customer complaints effectively.

What are the required key skills?

Must be a 12th Passed.

Excellent written communication skills.

Strong command of grammar, spelling, and punctuation.

Strong customer service and problem-solving skills.

Ability to handle challenging customer interactions.

Result-oriented and self-motivated

Ability to take end to end ownership

Relevant experience in the hospitality sector would be preferred.

Proficiency in using email and customer support software or tools.

The Crack-ED ADVANTAGE

Industry Certification

Day-1 Employment

Communication Mastery

Problem Solving

Critical Thinking

Sales & Upselling

What are the benefits of joining with Fab Hotels?

What is the joining process?

Enroll to our course

Give a Prescreening Interview

Start your Training

Give certification exam

Start with your full time job you actually got hired for

Upgrade Your Skills.
Enroll Now